CARAT Remote maintenance

Depending on the problem, it can happen that you have an inquiry that is too difficult to solve over the phone alone. In these situations, we can offer you an additional Addition (in Latin: addere) is one of four basic operations in arithmetic. In primary school and in common language it is the expression used for the adding of two or more numbers. service - the CARAT Remote maintenance.

Enable remote maintenance...

After a remote maintenance session has been arranged, you can activate your remote maintenance session by clicking Typically the LEFT mouse button is pressed once quickly, if not specified differently. Clicking will either mark an object, or when clicking on a button, the execution of the desired activity (e.g. OK, Cancel, Close). on the following graphic and stating the generated access code to our support staff.

Depending on the problem to be solved, you can arrange with the support staff, whether we may simply view your screen or whether we will operate a part of your computer ourselves. In principle, you can discontinue the remote maintenance session yourself at any time.

  • Thereupon, the TeamViewer-Client will be installed and starts automatically. To be able to run TeamViewer-Client, you only have to confirm the note of the user account control with Yes.

  • Shortly thereafter, TeamViewer-Client appears and connects automatically with the internet. You can relay your TeamViewer ID our support staff as soon as the connection has been established.

  • If you use Firefox as standard browser the TeamViewer-Client installation file will first be downloaded after clicking on the link above. After only a few seconds, the downloaded file will automatically appear under Downloads at the top right of the browser window. Please click on Open file, to start the installation.

  • Thereupon will the TeamViewer-Client be started. To be able to run TeamViewer-Client, you only have to confirm the note of the user account control with Yes.

  • Shortly thereafter, TeamViewer-Client appears and connects automatically with the internet. You can relay your TeamViewer ID our support staff as soon as the connection has been established.

  • After only a few seconds, the downloaded file will automatically appear under Downloads at the top right of the browser window. Please click on the displayed TeamViewer-Client file, to start the installation.

  • Thereupon will the TeamViewer-Client be started. To be able to run TeamViewer-Client, you only have to confirm the note of the user account control with Yes.

  • Shortly thereafter, TeamViewer-Client appears and connects automatically with the internet. You can relay your TeamViewer ID our support staff as soon as the connection has been established.

  • Detailed information on the subject Security can be found here...
  • You can find more information about TeamViewer under www.TeamViewer.com
Note: Whether the use of CARAT Remote maintenance is useful or not, will always be decided by our support staff. However, without your permission a Remote maintenance session can and will not be employed. Only after you have arranged a remote maintenance session with a support staff employee, you will be able to unlock the remote maintenance session with a special access code.